Delivery Policy
CP SERENE SKIN SOLUTIONS
1. Introduction
At CP SERENE SKIN SOLUTIONS, we aim to provide a seamless experience for our customers. This Delivery Policy outlines how our services and digital products are delivered.
2. Service-Based Delivery
- As we provide beauty and skincare services, delivery refers to the fulfillment of booked appointments.
- Customers will receive confirmation details via email or phone upon successful booking.
- Services will be rendered at the agreed-upon date, time, and location as per the booking.
- Any changes or cancellations must adhere to our appointment policy.
3. Digital Products & Vouchers
- Any digital products, such as gift vouchers, will be delivered via email within 24 hours of purchase.
- If the email is not received, customers should check their spam/junk folder or contact us for assistance.
4. Refunds for Non-Delivery
- If a booked service cannot be fulfilled due to unforeseen circumstances, customers will be offered a rescheduled appointment or a refund.
- In case of technical issues with digital product delivery, we will ensure a replacement is sent promptly.
5. Contact Us
For any questions regarding this Delivery Policy, please contact us at:
CP SERENE SKIN SOLUTIONS
Email: cpsereneskin@hotmail.com
Phone: 010-5360351